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Telecom company Airtel has launched regional language support at its Thank you airtel Application. Airtel’s prepaid mobile customers will now be able to access Airtel Thanks App In various Indian languages including Hindi, Telugu, Bengali, Marathi, Tamil, Gujarati, Malayalam and Punjabi.
The regional language support feature is already live on Android and will soon be available on iOS, the company said in a statement. In addition, Telco intends to add support for several other regional Indian languages including Canada, Assamese and Odia in the coming weeks.
Commenting on this, Airtel Chief Product Officer Adarsh Nair said, “At Airtel, we are passionate about solving customer problems and improving their experience through digital technologies. As India transforms into a smartphone nation, close to 35% of the Airtel Thanks App users now come from Tier 2/3 towns and rural markets. With intensive support, the Airtel Database app has become even more relevant and accessible to these customers and enables them to unlock the full potential of Airtel’s exciting digital services. ”
Earlier this week, the company announced that it had started a new program for its Platinum customers in India, named Network Priority 4G Network. This new program offers these customers a customized Platinum UI on the Airtel Thanks App.
For the unaware, Airtel classifies all postpaid mobile customers who are paying Rs 499 or more monthly as Platinum members and gives them priority over 4G network speeds. This means that these customers will get faster 4G speeds, the company said in a statement.
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