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This message comes from random senders like BIKMRT or BRPAY from similarly named domains. Earlier this year, a woman lost Rs 1.40 lakh from her bank account after falling for a similar scam message.
So, what is this scam about?
After seeing this message, if you dial the given number to verify your KYC status then the chances of your scam increases. Someone claiming to be a Customer Service Officer or Paytm KYC Executive will receive your call. The caller will then try to scare you by saying that your bank, card or Paytm account will be blocked if you have not downloaded a remote access app like AnyDesk or TeamViewer to verify your KYC status. Sometimes, the caller may even threaten you to download the app.
After downloading any remote desktop app, the fraudster simply needs a remote access desk code and therefore will ask for it. Once you give a 9-digit or 10-digit code to a fraudulent customer service executive, the fraudster will see your mobile screen on their PC and can even record it. Through these apps, whatever you do, your mobile screen is automatically recorded on the fraudster’s PC.
The moment you do any online transaction with UPI, Paytm, Mobile Banking, credentials are stolen. As the fraudster can see whatever you are doing on the mobile, the moment you type the ID / password of the banking or UPI app, the fraudster simply notes it.
It is advised not to download any remote desktop apps without understanding how they work. Also, never download any additional application that any customer care / support executive may ask you to do because the authentic customer care officer will not download the application or send code, password or any other information to anyone. Will say
What you should know about Paytm KYC process
Paytm KYC can only be completed at authorized KYC points or by a Paytm representative at your doorstep. Any SMS sent by Paytm about KYC will only have a link to fix appointments with our KYC agents or find nearby KYC points. Paytm full kyc Only meeting an encounter with our agent at an authorized KYC point can be accomplished. Paytm will never call you and ask you to install any app.
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