Sunday, September 20, 2020

UGC announces email and helpline number for resolution of grievances of students, teachers and institutes

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The University Grants Commission (UGC) has created an e-cell for online grievance redressal of students related to exams and other academic activities. The announcement was made by Digital India’s official Twitter handle via a post on the microblogging site. Students, teachers as well as institutions can call 011-23236374 to address their questions. They can also write to ov [email protected] ‘.

“#ANOUNCEMENT .. @ ugc_india now has a dedicated email and helpline number for redress of academic-related complaints for students, teachers and institutions arising out of the # COVID19 epidemic. Have questions? Ask now! Now011-23236374 .. 19covid19help.ugc @ gmail.com, “Digital India tweets.

According to a public notice issued by the UGC (dated May 10), students can also lodge complaints on the existing online students’ grievance redressal portal https://www.ugc.ac.in/grievance/student_reg.aspx. Additionally, it has also created a task force to monitor the concerns / grievances of the students, teachers and institutes to act accordingly.

In a related news, the Ministry of Human and Resource Development (MoHRD) has recently launched an artificial intelligence-driven mobile app for candidates for NEET, JEE Main and other competitive exams. Called the National Testing Sanctuary, the app enables students to take mock tests for upcoming exams under the purview of the National Testing Agency (NTA). Developed by NTA, the application seeks to facilitate high-quality mock tests to candidates without stepping out in Kovid-19’s time. Mock tests can be obtained for free. Students can download these tests and complete them offline. Currently, the app works on Android-based smartphones and tablets, but will soon be available on iOS.

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